A comprehensive financial plan is essential to help make sure your business idea will pay the bills, make a profit and help you achieve your financial goals. You can get started on creating yours by following the steps below. Here are some examples of costs that typically come up at the start:
Our message is that the story of Albert highlights the need for national, compliance-based standards on digital accessibility. Albert has been available to Australian merchants since March and the bank is marketing it to retailers, cinemas, restaurants and other businesses and government services that use EFTPOS terminals.
Moving beyond the parameters of traditional, simple payment devices, the human-centric design of Albert has been specifically created to improve customer interaction.
Accessibility does not appear to have been integrated into the design from the ground-up. Alice fumbled for the familiar EFTPOS pad to locate the raised dot on the 5 of the keypad so she could orient her fingers to enter her personal identification number PIN.
The receptionist explained this was a new touch screen tablet and the keypad was on the screen. There was no tactile overlay on the smooth glass surface of the screen. The blind woman asked if the device had audio to guide her through the operation.
The receptionist did not know. In the end, trying to be helpful, the receptionist asked the patient to whisper her PIN and she entered the number on her behalf. The blind woman had met Albert. She then contacted the new blindness and low vision organisation Blind Alliance Victoriawhich referred the case to the Digital Gap Initiative.
We were told the bank was presently working on an accessibility solution. We had an opportunity to trial the accessibility solution on a test device. I am just learning to use an iPhone. This was an Android device and I just could not get the gestures right.
I had three failed attempts at entering a pre-set number. In a real-world situation this would mean I would have been blocked from using my card. There appeared to have been no understanding by those who came up with the accessibility solution of the difficulties for those who are blind or have poor dexterity of moving their fingers in a straight line on a flat surface, without any tactile or audio clues.
Ted is a former Vision Australia Adaptive Technology Trainer who has trained hundreds of users on how to use touch screen mobile phones and tablets in addition to consulting on accessibility and usability testing. He was also unable to successfully enter his PIN within three attempts.
Blind and low vision users are only the tip of the iceberg — many other users rely on the tactile nature of current model EFTPOS machines in order to enter their PIN numbers. Think of anyone you know who has trouble using a touch screen mobile. Many people with cognitive or other learning disabilities also rely on tactile clues to complete tasks like this.
But in our view this effort is belated and inadequate. Albert was released and sold to businesses without accessibility features.The Commonwealth Bank is encouraging first-time buyers to get their parents to put up their house as security for a mortgage. An economist posed as a prospective borrower wanting a Sydney house.
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